Shipping policy

Processing

Orders are processed within 1-2 business days of receipt, and orders will ship out once processed. Therefore, delivery-time quotes begin when the package leaves the workshop after the 1-2 business days of processing are completed.

Backorders

We do our best to maintain our 'in stock' status on all items. In the event that an item goes on backorder after you have placed your order, and your entire order cannot be fulfilled, we will contact you via email. You will be given the option to 1) receive a refund for the backordered item, 2) substitute another item for the backordered item, or 3) place the entire order on hold until the backordered product comes back into stock. If you do not reply to our email, your entire order will remain on backorder hold status until the out-of-stock item comes back into stock, at which point your order will ship out in its entirety.